If your property is corporate, retail or residential, then look to Exact for your concierge or security team. Exact provides personnel specifically suited to your property and the needs of your clients. Exact operatives are screened to ensure they hold the appropriate skills, qualifications and licences. Furthermore, your organisational culture and customer service requirements are afforded high priority when selecting the team for your property.
Exact invests heavily in training, motivating and engaging security operatives to achieve a higher level of performance and customer service. This is an important feature of Exact’s talent management strategy for both attracting and retaining talented security operatives.
Exact Security has been an integral part of the security and safety of Cabramatta Mall since 2019. In that time the Exact Security management team and its security personnel have demonstrated a great understanding of the unique demands of security in the strata space. Exact’s Security and Concierge Team are attentive to our residents' needs – they build rapport and are friendly without being familiar. They are willing to go the extra mile, whether it is arranging drycleaning, finding directions to local businesses or restaurants, or arranging hire cars. Exact’s concierge team is highly professional and a powerful endorsement of the culture, values and service ethic of Exact Security – I highly recommend Exact Security.
International Strata Management - Thuy Ho
Exact Security has provided services for the St Marys District Band Club Limited since 2010, on Fridays, Saturdays and other special events. Over the years, Exact Security has ensured that these services are carried out with exceptional customer care, with a great deal of emphasis placed on protecting the Club's assets, including property, people, reputation and information. In addition, Exact go above and beyond making themselves available in assisting the Club in the area of risk management. The personnel from Exact Security are always professional in their dealings with patrons and staff, and act in a friendly, firm and efficient manner. ExactSecurity has worked to build a positive relationship with the Club and we look forward to a long and mutually beneficial partnership with the company.
-St Marys Band Club – Marlene Shipley
Exact are always ready to ensure the highest of standards are maintained even in the most trying of circumstances. During their tenure the Group has seen the number of anti-social incidents slashed by more than eighty percent and the level of customer service and interaction with security personnel improve dramatically.
Brett Crastin