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Essential Security Training at it’s finest
Create the best Security Operatives for your business
Training is essential to security. To deliver the safest environment possible every security operative and every security management team needs to be continually learning new techniques. Building a culture that shapes your organisation to suit both your customer service ambitions and your obligations to safety, security and compliance also requires training.
We are very particular about the training of our own teams and we’re just as particular when preparing and delivering training programs to your teams. We will adjust and tailor our training programs to deliver the outcomes your business needs.
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Comprehensive Training Program
Our training programs focus on 4 main disciplines – Conflict Resolution; Customer Service; Leadership; Anti-Money Laundering (AML)
Conflict Resolution Training
Build confidence and control with effective conflict resolution training.
Exact Security provides conflict resolution training that arms you with the skill to quickly resolve disputes and decrease tension and anxiety. Having the emotional intelligence and communication skills to disperse anger and antagonism in any situation is vital for personal and professional health.
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Customer Service Training
Empower your team to deliver exceptional service with purpose and professionalism.
Your team will emerge from our Customer Service training with a deep understanding of its importance and the skills developed to ensure they deliver exactly the sort of customer experience you need. We train our Operatives with your customers in mind, we can apply the training to your staff. Our Customer Service Training can be extended with our programs on Security Awareness, Security Culture or Leadership.
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Leadership Training
Develop a strong leadership culture that empowers every member of your team.
Our Leadership program is designed to install a higher level of leadership in the culture of your business. Our view is that effective leadership can and should be practiced by everyone in the team – a leadership culture simply can’t be denied. One of our Leadership Training Programs is exceptionally highly recommended – Leadership & Advance Conflict Resolution – as well as building the leadership resources this program raises the security consciousness and culture.
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Anti-Money Laundering Training
Give your team the skills to identify and act on potential AML risks.
This training is designed specifically for security officers and focuses on Anti-Money Laundering (AML) awareness. The training equips participants with the skills to:
- Identify potential AML risks or suspicious activity on the gaming floor,
- Understand reporting obligations,
- Escalate concerns to venue management.
AML training is is prepared and delivered in conjunction with our training partners, Barringtons.
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Take the next step.
Contact us to discuss how we can help.
Protect your people, property and reputation.
Contact Us Call 1300 339 228
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