Security Risk Management

A Resounding Success

“The day (ANZAC DAY) was extremely busy and a resounding success. This success was a direct result of the dedication and professionalism of your team and their ability to work with our organisation in perfect synergy. The sheer volume of people on club premises for an extended period of time can be problematic however ANZAC DAY was incident free and extremely smooth. The crew that worked the day were outstanding and their interaction and general demeanour with the patrons regardless of age was excellent and we have received a number of very positive comments from patrons relating to the same. … it is a pleasure to work with such a professional organisation. You can be very proud of your BRAND.”

~ CHRG – David O’Neil ACCM – Group CEO

An Integral Part

“Exact Security has been an integral part of the security and safety of Cabramatta Mall since 2019. In that time the Exact Security management team and its security personnel have demonstrated a great understanding of the unique demands of security in the strata space. Exact’s Security and Concierge Team are attentive to our residents’ needs – they build rapport and are friendly without being familiar. They are willing to go the extra mile, whether it is arranging drycleaning, finding directions to local businesses or restaurants, or arranging hire cars. Exact’s concierge team is highly professional and a powerful endorsement of the culture, values and service ethic of Exact Security – I highly recommend Exact Security.”

~ International Strata Management - Thuy Ho

“Exact Security has provided services for the St Marys District Band Club Limited since 2010, on Fridays, Saturdays and other special events. Over the years, Exact Security has ensured that these services are carried out with exceptional customer care, with a great deal of emphasis placed on protecting the Club’s assets, including property, people, reputation and information. In addition, Exact go above and beyond making themselves available in assisting the Club in the area of risk management. The personnel from Exact Security are always professional in their dealings with patrons and staff, and act in a friendly, firm and efficient manner. ExactSecurity has worked to build a positive relationship with the Club and we look forward to a long and mutually beneficial partnership with the company.”

~ St Marys Band Club – Marlene Shipley

Performed Above

“Mounties initial decision to appoint Exact Security was based on their industry experience and knowledge, their commitment to building excellent customer relationships and the willingness of Exact to train and refine their security operatives on an ongoing basis. I am pleased to say that Exact Security has performed above the standards expected. What is pleasing to me is their desire to support our business by focusing on enhancing our customers’ experience, yet maintain a high level of professionalism in dealing with any security/risk related matters that have arisen.”

~ Mounties Group – Greg Pickering – former CEO

A Cut Above The Rest

“2GB has the most high profile personalities in Australian radio and their safety is not something we take lightly. We cannot afford one mistake when it comes to our people. As such, we needed a security company that was a cut above the rest, whose representatives were well-presented, highly trained to cover all possible events and who could represent the 2GB brand at all occasions. I can say with 100% confidence that Exact Security achieved all these benchmarks. The company at all levels has been highly efficent, courteous, thoroughly reliable and a pleasure to work with.”

~ David Kidd - 2GB

“While I was at Revesby Workers’ we had a security roster of 400+ hours a week covering three clubs and a shopping centre. In my time with RWC Exact did a fantastic job in rostering a consistent, highly skilled team each and every week. The team worked well together not only providing a safe environment, but also displaying a high standard of customer service to our patrons. “

~ Josh Skurowski (former Senior Duty Manager - Revesby Workers' Club)

Proficient and Highly Skilled

“St Marys Rugby League Club has had a successful partnership with Exact Security for over 4 years. Exact has proven to be consistently reliable and professional. The combined security officer and club training workshops have ensured all interactions with partrons have been in a proficient and highly skilled manner. The duty of care and customer service to our patrons has exceeded my expectations and I highly recommend their services. The overall security package offered by Exact Security has resulted in Exact Security not simply being regarded as a sub-contractor but as a valued and core part of our business.”

~ Stewart Graham - St Marys Rugby League Club

Extremely Professional

“The Shellharbour Club engaged the services of Exact Security in February 2016. During this time we have found them to be be extremely professional. We are supplied with experienced guards who display positive behaviours and a high level of customer service. Exact actively seek feedback in relation to Security Guard performance and behaviours. Exact provide weekly rosters and the current Master Licence. For each new guard we are supplied with copies of their RSA Competency cards and Security Licences prior to their shift to ensure our venue is compliant. The friendly and professional team at Exact Security have assisted in making this a successful partnership in which The Shellharbour Club are very proud to be affiliated.”

~ Abi Maguire - The Shellharbour Club